Privacy policy
Privacy Policy
At Silkwax.store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, and password when you create an account
- Billing and shipping address, payment information, and phone number when you place an order
- Communications you send us
We also automatically collect certain information when you visit our site, including your IP address, browser type, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@Silkwax.store.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
If you have any questions about this Privacy Policy, please contact us at support@Silkwax.store.